Steadying a multi-region SaaS through a leadership transition
The challenge
A growth-stage SaaS team had lost their CTO mid-quarter. The roadmap was thin, the on-call rotation was suffering, and a planned regional expansion was already in motion.
The work
I worked alongside the founders for six months — stabilised the on-call rotation, paused the regional expansion, hired a senior engineering manager. Hand-off to the new CTO was clean.